"Where you innovate, how you innovate, and what you innovate are design problems."

Tim Brown, CEO and President of IDEO

Jeff Buchanan - UX Designer

With an extensive background as a non-profit executive, manager, and data analyst, Jeff is currently working for Duke Energy as the manager of the Internal UX Team.

Philosophy

The essential qualities a designer must possess are humility and empathy. There must be a constant commitment to lay ego and attachment aside in order to effectively connect with users and stakeholders to achieve a truly collaborative effort within a team. Success in design requires a driving focus to understand the needs, fears, and challenges of the user. In embracing and elevating these qualities, one can achieve the development of quality products and provide an excellent user experience.

UX Manager and Designer at Duke Energy, Charlotte, NC

Digital Strategy & Innovation, 2019-Present

The nature of this work is confidential.

Duke Energy

The majority of my work is restricted by non-disclosure agreements. Visit the Design Methodology page to gain insight into the practices involved in the design process.

Furnishr

An interior decorating company that provides full-service design and furnishings for your home.

Picture of Giving Table screens with Giving Table logo

Giving Table

A mobile app designed to help people engage in charitable giving to relieve families and individuals struggling with food insecurity.